Refund policy
At Ikigai Romani, every order is carefully prepared and produced with attention to quality and detail. Because of the nature of our products and limited production process, all sales are final.
No Refunds
We do not offer refunds once an order has been placed and processed. Please review your order carefully before completing your purchase.
No Returns
We do not accept returns or exchanges for:
- Incorrect sizing selections
- Buyer’s remorse
- Change of mind
- Worn, used, or washed items
Please refer to our sizing information before ordering to ensure the best fit.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, contact us within 7 days of delivery at your support email with:
- Your order number
- Photos of the issue
- A brief description
If approved, we may offer a replacement at our discretion.
Shipping Issues
Ikigai Romani is not responsible for:
- Lost or stolen packages marked as delivered
- Delays caused by shipping carriers
- Incorrect addresses entered at checkout
Customers are responsible for providing accurate shipping information before placing an order.
Contact
For questions regarding your order, please contact us at:
ikigairomani@gmail.com
Thank you for supporting Ikigai Romani — where purpose meets expression.